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SAP Luxembourg Breakfast Series – Session 4
Session 4 – November 29 – Leverage customer data insights to become a truly customer-centric organization
During this session, you will learn:
- How you can benefit from intelligent data-driven insights as the foundation of every customer engagement.
- How you increase customer loyalty, build relations based on trust and respect of data privacy.
- How you can become a truly customer centric organization.
- How to connect information from across your enterprise and unlock the potential of your customer data.
- How you can offer a seamless login experience at every touchpoint and ensure interoperability across systems and channels.
- How you can leverage data insights and deliver personalized messages to your customers at scale.
Agenda of the day:
|08:30||Keynote: The power of a strong customer data strategy and roadmap|
|09:00||Confidence and trust : a key pillar of your customer data strategy|
|09:45||Experience a Customer Data Strategy put in practice|