Telindus | Microsoft Teams Voice Engineer

Lesson:
– Plan for Teams Phone
– Plan and optimize network performance for Teams Phone
– Migrate voice services from Skype for Business Server to Teams
– Configure Teams Phone
– Configure auto attendants and call queues
– Configure and deploy Direct Routing
– Extend Teams Phone with additional services

Lab : Prepare the lab environment
– Configure your lab environment
– Assign permissions
– Validate and manage licenses
– Setup PowerShell for Microsoft Teams Administration

Lab : Configure your environment for Teams Phone
– Evaluate your network requirements with the Network Planner
– Use the Teams Network Assessment Tool
– Configure a basic network topology for dynamic emergency calling
– Configure voice policies
– Prepare users for calling
– Configure audio conferencing settings
– Configure call queues and auto attendants

Lab : Expand your Teams Voice Environment to use Direct Routing
– Configure the session border controller
– Configure direct routing settings

After completing this module, students will be able to:
– Plan and Configure Microsoft Teams Phone
– Plan and optimize network performance for Teams Phone
– Configure and deploy Direct Routing

Module 2: Manage Teams Phone

In this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.

Lesson
– Configure and manage voice users
– Configure, deploy, and manage Teams devices
– Monitor and troubleshoot Teams Phone

Lab : Manage your Teams Phone Environment
– Manage voice users
– Manage Teams devices
– Monitor and troubleshoot Teams Phone

After completing this module, students will be able to:
– Manage voice users
– Configure, deploy, and manage Teams devices
– Monitor and troubleshoot Teams Phone